Shop Support

Whether it’s an order, delivery, product application, or the Academy: We’ll quickly connect your request with the right contact person.

Fast assistance

How can we support you?

Order & Delivery

Status, changes, shipping, or delivery: Please have your four-digit order number ready.

Help with your order

Products & Application

Please provide the brand, product, and your specific question. For complaints, a photo including the batch number is helpful.

Submit a product question

Training & Academy

We can help you choose the right training or continuing education program and answer questions about existing bookings.

To UNEW Beauty Academy

Direct contact

Here for you personally

Use the online chat at the bottom right or contact us by phone or email. The more precise your information, the faster we can help.